UA-170695639-1 Using data for better care within veterinary medicine - The Veterinarian Success Podcast

Episode 28

Published on:

16th Feb 2020

#28 Simon Starkey, DVM, MBA, PhD, BVSc, D.AVBP – In the clinic with a data driven veterinarian

In this episode, I'm joined by practicing veterinarian Dr. Simon Starkey. 

  • He answers what his favorite program is between his DVM, MBA, and Ph.D. and why.
  • Why sick leave matters to the profitability and effectiveness of a practice, Dr. Starkey discusses his blog post.
  • His journey through education and veterinary medicine
  • An example of a colleague incentivizing his support staff by understanding the ebbs and flows of the practice and sharing the benefits appropriately.
  • Looking at the data to dive into the optimal appointment time and the ATC for visits.
  • His view on the secret to combat burnout while being an associate veterinarian.
  • Why offering the relevant and needed vaccines is not up-selling, but THE standard of care.
  • How segmentation of who you serve allows for you and your clinic to work with those that desire what you offer.
  • Why every practice even those small ones should have a vision and mission statement to guide the “How” and “Why” of the care provided.
  • Building care and rapport with clients over time and showing how much, you care allows for YOUR standard of care to be more accepted over time.
  • The interaction of clients with wellness plans and discounted exams. Why and when they make sense.
  • The power of all kinds of data within veterinary medicine and where the future will be going.

Dr. Starkey's Blog Post -

Dr. Starkey's LinkedIn Profile -

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About the Podcast

The Veterinarian Success Podcast
Welcome to the Veterinarian Success Podcast where you go in-depth with a veterinarian specific financial planner Isaiah Douglass, MBA, CFP® to hear stories, opinions, and leading information about the world of veterinarian medicine from industry professionals. The podcast covers topics relating to the clinical, business, financial, and personal side of to help encourage, promote, and advocate for a healthy and happy standard of care for veterinarians, their families, their staff, and their businesses.

About your hosts

Isaiah Douglass, MBA, CFP®, CEPA

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I am a CERTIFIED FINANCIAL PLANNER™ and a Fee-Only advisor. I left a large national firm to found a solo financial planning firm in 2018 to pursue a planning approach dedicated to identifying ways to grow the net worth of veterinarians and dentists. In the summer of 2020, I merged with another financial advisor and became a partner in Vincere Wealth Management.

To check out Vincere Wealth Management ➡


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Lendeavor is now Provide. We're the modern practice finance company, innovating for dentists, veterinarians, and other healthcare professionals like you. Today, more than ever — as our country perseveres through a global pandemic — we recognize the importance of healthcare providers. We call ourselves "Provide" in tribute to you.